Ride United Initiative – Addresses UnMet Transportation Needs!
United Way Worldwide, in partnership with Lyft, has launched the Ride United initiative to address unmet
transportation needs for individuals and families in communities across the country, by providing free Lyft
rides to 2-1-1 callers for specific, eligible use cases.
- Eligibility
Ride need is one of the approved eligible use cases.- Medical (non-emergency medical appointments, vaccine appointments, return from ER,
services at Veterans Affairs, substance use treatments/discharge, dental/vision
appointments, etc.) - Employment (job interviews, commute to/from work, fingerprinting, pre-employment
paperwork, etc.) - Food access (commute to/from food pantry/distribution sites, application for SNAP/WIC
benefits, etc.) - Financial (commute to/from financial coaching/empowerment services, tax preparation
services, application for Medicaid/CHIP benefits, application for housing benefits, etc.) - Education (commute to/from classes, trainings, parent/guardian engagement, etc.)
- Maximum of six (6) rides (each trip counts as one ride, so a round-trip would be two rides)
- Client must be 18 years or older (unless accompanied by a parent/guardian)
- Ride is a reasonable distance (average cost of a ride is $18.50, or approximately 8-10 miles). Any
one-way ride over $20 requires a reason there is not a closer alternative and may be subject to
supervisor approval. To get a Fare Estimate go to: Fare Estimate. - Clients must comply with Lyft’s Health Safety Requirements
Rides should be used when no other resources are available and to overcome short-term barriers.
- Medical (non-emergency medical appointments, vaccine appointments, return from ER,
See attached flyer:
